Refactoring conversation smells

Track: Coaching, Cultura y Equipos
Tipo: Workshop
Nivel: Practicante
Duración: 110 mins.


As an Agile practitioner; you probably communicate with many different people every day. Are all your conversations effective? Or do you sometimes find yourself or the other person explaining and re-explaining; arguing a position; fighting over “semantics”; or cornered? These conversations go awry in consistent ways; which arise from people’s innate methods of processing and cataloguing information. Come to this workshop to learn these “conversation smells” and systematic ways — a simple set of patterns and questions — to tackle them and get your conversations unstuck.

Información acerca del orador:

Luiz Claudio Parzianello Luiz Claudio Parzianello lives in Brazil (Porto Alegre, RS) and acts as a Management Consultant at Grupo RBS, the President of IIBA Porto Alegre Chapter (International Institute of Business Analysis) and an Agile Coach/Trainer for Surya Software Innovation. He´s and experienced software development professional (> 25 years) and agile practitioner (>10 years), holding a BSc. in Electrical Engineering from Pontifical Catholic University of Rio Grande do Sul (PUCRS) and a MSc. in Systems Engineering from São Paulo University (USP). Luiz has developed a singular profile mixing knowledges from different areas such as: Business Analysis, Enterprise Architecture, Process Improvement, Systems and Software Engineering, Agile Processes (Scrum, XP and Lean), Marketing and Neuro-Linguistic Programming (NLP). Using human based strategies for organizational changes; he has conducted several successfull projects in large and complex environments.